Grid Center (“Grid Center”, “we”, “us”, “our”) provides customer care and support services. This policy explains how we collect, use, share, and protect personal information when you visit our website or use our services.

1) Information We Collect

• Personal Details: name, email, phone, company, and any information you submit via forms or support requests.
• Usage Data: IP address, device/browser details, pages viewed, time on page, and referral sources.
• Cookies & Similar Tech: to remember preferences, enhance experience, and analyze traffic.

2) How We Use Information

• Provide and improve our services and website.
• Respond to inquiries and deliver customer support.
• Send service notices and (with consent) marketing communications.
• Comply with legal obligations and enforce our terms.

We do not sell or rent your personal information.

3) Legal Bases (UK GDPR)

Where UK GDPR applies, we process data on one or more of the following bases: consent, contract performance, legitimate interests, legal obligation, or vital interests (rare).

4) Sharing Your Information

• Service Providers: hosting, analytics, email and support tools under confidentiality & data protection terms.
• Legal Requirements: where required by law, regulation, or court order.
• Protection: to investigate or prevent fraud and protect our rights.

5) Data Security

We use appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

6) Cookies

We use cookies to personalize content and improve the site. You can control cookies via your browser settings. Disabling some cookies may impact site functionality.

7) Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may also withdraw consent for marketing at any time.

To exercise rights, email info@gifo2.com. If you’re in the UK, you can also lodge a complaint with the ICO.

8) Data Retention

We retain personal information only for as long as necessary for the purposes described, or as required by law. We then delete or anonymize the data safely.

9) Third-Party Links

Our website may link to third-party sites. Their privacy practices are governed by their own policies, which we encourage you to review.

10) Changes to This Policy

We may update this policy from time to time. We will post changes here and revise the “Last Updated” date above.

11) Contact Us

Questions or requests regarding this policy:

• Grid Center
• 34 Abercarn Close, Manchester, M8 9AL
• 0800 058 8032
• info@gifo2.com